How we collect, use, and protect your information.
Last updated: September 2026
Xero Software Inc. ("XeroAI", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and platform (the "Service").
We collect information you provide directly, such as your name, email address, and account preferences when you register. We also collect connection metadata when you link a broker or exchange, including which provider you connect and the permissions granted to your API key — we do not collect or store your broker account password. Additionally, we automatically collect technical information such as IP address, browser type, device information, and usage data through cookies and similar technologies.
We use collected information to provide and improve the Service, operate your automation and risk settings, communicate with you about your account, monitor for fraud and abuse, and comply with legal obligations.
We do not sell your personal information. We may share information with service providers who help us operate the platform (such as hosting and analytics providers), with your connected broker or exchange solely to execute the API instructions you configure, and where required by law or to protect our rights and users.
API keys and account data are encrypted in transit and at rest. Access to production systems is restricted and monitored. See our Security page for further detail on our security practices.
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@xeroai.io.
We use cookies and similar technologies to operate the Service and understand usage. See our Cookie Policy for details on the types of cookies we use and how to manage your preferences.
Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for such transfers.
We may update this Privacy Policy from time to time. Material changes will be notified through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
Questions about this Privacy Policy can be sent to support@xeroai.io.